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Unofficial information site. No login/download/deposit. Last updated: 2025-09-08 (IST).

Dream11 in India — Status & What to Do Now

Dream11 in India — Status & What to Do Now

Short answer: Dream11's cash-based fantasy sports are completely banned in India since August 22, 2025, under new federal law. Free contests still work, but no money games allowed. Users can withdraw existing balances but cannot make new deposits.

Quick answer

Dream11 can no longer operate real-money fantasy contests in India following the Promotion and Regulation of Online Gaming Act, 2025. The law took effect August 22, 2025, and applies nationwide regardless of state [2][4][18]. While Dream11's app remains available for free contests, all cash games, deposits, advertising, and sports sponsorships are prohibited [2][3][8].

Current users can:

Users cannot:

Current status & key facts

The Promotion and Regulation of Online Gaming Act, 2025 represents India's first comprehensive federal law on online gaming [4][19]. Unlike previous state-by-state approaches, this law applies uniformly across India and removes the traditional distinction between "games of skill" and "games of chance" [4][16].

Key provisions affecting Dream11:

Company Response

Dream11's CEO Harsh Jain confirmed 95% revenue loss overnight and announced the company will not challenge the ban legally [2][5]. The company has pivoted to "Dream11 3.0" focusing on free-to-play engagement, advertising-driven revenue, and global expansion [2].

Immediate impacts:

User Impact

Existing Dream11 users experience immediate changes to platform functionality. Free contests remain available, but the core monetization model is eliminated [2][3]. The company has implemented withdrawal-only policies for user balances [3][15].

Timeline highlights

DateEventImpact
Aug 19, 2025Online Gaming Bill introduced in ParliamentIndustry put on notice [7][16][17]
Aug 20-21, 2025Bill passes both houses of ParliamentLegislative approval complete [4][8]
Aug 22, 2025Presidential assent; law takes effectDream11 suspends cash games [2][4][8]
Aug 24, 2025Dream11 begins exit from BCCI sponsorshipSports partnerships end [6]
Aug 25, 2025CEO announces 95% revenue lossCompany pivot announced [2]
Aug 26, 2025Company confirms no legal challengeAcceptance of regulatory change [5]
Sep 02, 2025BCCI officially loses Dream11 sponsorCricket impact realized [9]
Sep 07, 2025Supreme Court consolidates challengesLegal challenges centralized [22]

Account help (official links only)

Official Support Channels

Primary Support: Account Issues:

Account Management

Withdrawal Process: Users can withdraw existing balances through Profile → My Balance → Withdraw. Ensure PAN and bank details are verified before requesting withdrawal [31]. Processing may take up to 24 hours plus 3 working days for bank credit [31].

Account Closure: Contact customer support directly at helpdesk@dream11.com with account deletion request including full name, phone number, email, and reason for closure [22]. Account suspension (temporary) is also available through app settings [22].

What to Do Next

1. Withdraw funds: Complete any pending withdrawals using verified bank accounts 2. Save data: Download any contest history or important information 3. Update contacts: Remove auto-pay settings and stored payment methods 4. Stay informed: Monitor official channels for any policy updates

Alternatives (safe & legal)

While real-money fantasy sports are banned, several legal alternatives exist for sports engagement in India:

Free Fantasy Platforms

E-sports (Promoted by New Law)

The 2025 law specifically promotes e-sports as legitimate competitive sport [17][18]. Government will establish training academies and tournaments [17][54].

Sports Content & Analysis

Important: Ensure any alternative platform complies with current Indian law. Avoid offshore betting sites or apps requiring VPN access.

FAQ

Is Dream11 available in India right now? Dream11 app is available for free contests only. All cash games, deposits, and money-based features are completely banned since August 22, 2025 [2][3][8].

Why are cash games unavailable for Dream11? The Promotion and Regulation of Online Gaming Act, 2025 banned all real-money online games regardless of skill vs. chance classification. The law was passed to protect users from addiction and financial harm [16][17][18].

How can I contact Dream11 support? Official channels: helpdesk@dream11.com, +91 226 749 5000, or https://get.dream11.help/. For grievances: grievanceofficer@dream11.com [20][21].

How do I close my Dream11 account or delete the app? Email helpdesk@dream11.com with account details and deletion request, or use temporary suspension through app settings. Simply uninstalling the app does not delete your account data [22].

Are there safe alternatives similar to Dream11? Free fantasy platforms like Vision11, Real11, and League11 offer legal alternatives. E-sports is actively promoted under the new law. Avoid any real-money gaming platforms [47][50][53].

Is advertising of money games allowed in India? No, advertising or promoting real-money games is prohibited with penalties up to 2 years prison and ₹50 lakh fine [16][17].

Will Dream11 return? What is the likely timeline? Dream11 has confirmed no plans to challenge the ban legally. The company is focusing on global expansion and free-play models instead [2][5].

How do I avoid fake websites and phishing? Only use official Dream11 domains and verified links. Be suspicious of any site offering real-money contests or requiring deposits, as these are now illegal in India [1][3].

Sources

1. Dream11 Banned States in India After Online Gaming Bill (2025) - The Cricket Panda, Aug 20, 2025 2. Dream11 3.0: CEO unveils new playbook after 95% loss - Business Standard, Aug 25, 2025 3. Is the Online Gaming Bill 2025 a Game-Changer for Fantasy Sports? - Cricketing Minds, Aug 25, 2025 4. Regulating Play: India's New Gaming Law - Mondaq, Sep 7, 2025 5. Will Dream11, Gameskraft challenge India's new online gaming law - Hindustan Times, Aug 26, 2025 6. India's Dream11 in talks to end cricket sponsorship - Reuters, Aug 24, 2025 7. Government proposes dedicated regulator for online gaming - Economic Times, Aug 19, 2025 8. As India bans real-money games, Dream Sports, MPL start pulling the plug - TechCrunch, Aug 20, 2025 9. Asia Cup: India lose shirt sponsor after online betting games ban - Al Jazeera, Sep 2, 2025 10. Online gaming bill set to end 'easy money' source for sports - Indian Express, Aug 21, 2025 11. From boom to ban, the rise and fall of India's betting apps - BBC, Aug 27, 2025 12. India's government bans fantasy sports games - The Economist, Aug 24, 2025 13. Fantasy sports in India - Wikipedia, Nov 10, 2022 14. Why has the government banned online money games - Indian Express, Aug 28, 2025 15. India's Dream11, top gaming apps halt money-based games - Reuters, Aug 22, 2025 16. Promotion and Regulation of Online Gaming Bill, 2025: Explained - New Indian Express, Aug 19, 2025 17. LS passes Bill encouraging e-sports, prohibiting harmful gaming - All India Radio, Aug 19, 2025 18. Promotion and Regulation of Online Gaming Bill, 2025 (Official PDF) - PIB, Aug 21, 2025 19. The Promotion and Regulation of Online Gaming Bill, 2025 (Full Text) - PRS India, Aug 19, 2025 20. Dream11 Customer Service Phone Number - Pissed Consumer, Jan 8, 2025 21. Dream11 Customer Care No. - India Customer Care, Oct 2, 2024 22. Supreme Court transfers online gaming law challenges - The Tribune, Sep 7, 2025

Last updated: 08 Sep 2025 (IST)

Sources

  1. Dream11 Banned States in India After Online Gaming Bill (2025) — The Cricket Panda — 2025-08-20
  2. Dream11 3.0: CEO unveils new playbook after 95% loss, says no layoffs — Business Standard — 2025-08-25
  3. Is the Online Gaming Bill 2025 a Game-Changer for Fantasy Sports? — Cricketing Minds — 2025-08-25
  4. Regulating Play : India's New Gaming Law — Mondaq — 2025-09-07
  5. Will Dream11, Gameskraft challenge India's new online gaming law after ban — Hindustan Times — 2025-08-26
  6. India's Dream11 in talks to end cricket sponsorship due to new gaming law — Reuters — 2025-08-24
  7. Government proposes dedicated regulator for online gaming under new law — Economic Times — 2025-08-19
  8. As India bans real-money games, Dream Sports, MPL start pulling the plug — TechCrunch — 2025-08-20
  9. Asia Cup: India lose shirt sponsor after online betting games ban — Al Jazeera — 2025-09-02
  10. India's Dream11, top gaming apps halt money-based games after ban — Reuters — 2025-08-22
  11. Promotion and Regulation of Online Gaming Bill, 2025: Explained — New Indian Express — 2025-08-19
  12. LS passes Bill encouraging e-sports, online social gaming, prohibits harmful gaming — All India Radio — 2025-08-19
  13. Promotion and Regulation of Online Gaming Bill, 2025 (Official PDF) — Press Information Bureau — 2025-08-21
  14. THE PROMOTION AND REGULATION OF ONLINE GAMING BILL, 2025 (Full Text) — PRS India — 2025-08-19
  15. Dream11 Customer Service Phone Number +91 226 749 5000 — Pissed Consumer — 2025-01-08
  16. Dream11 Customer Care No. — India Customer Care — 2024-10-02
  17. Supreme Court transfers online gaming law challenges from high courts — The Tribune — 2025-09-07
  18. Tamil Nadu Online Gaming Authority — Official Site — Government of Tamil Nadu — 2025-08-08
  19. India seeks new team sponsor after ban ends Dream11 deal — Reuters — 2025-09-02
  20. GST Council hikes tax on online real money gaming to 40% — The Economic Times — 2025-09-04
  21. Tamil Nadu Online Gaming Regulations, 2025 (Draft/Notified) — Tamil Nadu (via MediaNama doc) — 2025-02-07
  22. Govt moves Supreme Court to club pleas on Online Gaming Act — The Times of India — 2025-09-05
  23. Dream11 Help Center — Official Support — Dream11 (Company)